Where is your review page, how do I leave feedback?
Most customers prefer to leave reviews on Google, just click this link to go directly to my review page - Google Review Page
Do you supply your product in retail packaging?
We mostly sell products loose, but retail packing is possible, Contact us to discuss your packaging needs.
Can you make custom products / commissions?
We charge £30.00 per hour for design work. For a complete new design, it's often a couple of hours.
To add a logo, or slight change to an existing product usually it's just ten or fifteen minutes.
We waive the design charge, if you're ordering a large quantity of the same design.
The 24 hour dispatch time is only for online purchases direct from the shop, custom products usually take around 3 days.
If a customer asks for a product that I think will be popular and doesn't want to pay the extra cost of a custom product, we may add their request as a standard product on the website. That's where many of my product ideas have come from.
Can you make Disney / Marvel characters?
Sorry these are copyright. As Tawny Barn is a business, We can’t make anything that’s copyright.
I bought an MDF shape from someone else, can you make one for me?
If the design is public domain, or you own the copyright yes of course. But if the original supplier owns the copyright, sorry we can't.
Can you engrave a picture onto a wooden plaque?
Sorry we've configured our lasers for cutting, We engrave text, logo's etc, but my lasers are not configured for photo realistic engraving.
Let us know what you're looking for, if there's enough interest we can set up a dedicated engraving machine.
It's April, why are you selling Christmas products?
Our online shop is sorted by "Best selling" at the top of each page, Christmas products are there all year, because they are top selling products all year!